Website UX audit
A free review of your website's navigation, forms, checkout and page speed — the specific things that make visitors leave before they convert. Delivered as a PDF report and walked through on a 30-minute call, no obligation.
Book your free website auditWhat we check on a website
Navigation & information architecture
Whether your menu structure, on-site search, and category or filter pages help people find what they came for — tested by attempting real tasks on your site, not by counting clicks.
Conversion-critical pages
Whether your signup, checkout, product and pricing pages remove friction at the exact moment someone is deciding to act: unclear pricing tiers, hidden fees revealed late, a guest-checkout option that's buried or missing.
Forms
Whether each field earns its place, error messages tell people how to fix what's wrong instead of just that something is wrong, and a multi-step form shows visible progress rather than leaving people guessing how much is left.
Page-level attention hierarchy
Whether the one thing you want a visitor to do on each page — sign up, add to cart, request a quote — is visually dominant, or competing with a carousel, a cookie banner and a chat widget for the same screen space.
Mobile web behaviour
How your site holds up in a phone browser specifically: whether tap targets survive a responsive layout, sticky headers leave enough room to actually read the page, and forms stay usable with a mobile keyboard open.
Page speed as a UX problem
Not a Lighthouse score taken in isolation, but what loading and layout shifts do to a real visitor: a button that moves as they tap it, a checkout that feels stalled, a page that looks ready before it actually is.
What you actually get
You get a PDF report of your own to keep, that walks through your website page by page — the specific navigation, form, and conversion-flow issues we found on your site, with the fix we'd recommend for each one. It’s built to stand on its own: the report makes sense without us in the room.
How it works
Book a slot, send your website
Share the URL — a staging link works too, with a login if the site is gated — plus the pages that matter most to you, usually signup, checkout, or a key product or pricing page.
We review it
Our design team walks your site's actual navigation, forms and conversion flows against usability heuristics and the goals you told us about. Ready within 1 business day.
You get the report
We walk you through the findings on the call, page by page, and you keep the PDF — free, with no obligation to hire us for anything else.
Auditing something other than a website?
This page covers websites specifically — navigation, forms, checkout, and the pages that convert. If you're also shipping a native app, our mobile app UX audit covers iOS- and Android-specific patterns like onboarding, permissions and tap targets. If visual consistency across your design system is the concern rather than user flow, see our UI audit, and if WCAG conformance matters — including under the EU's Accessibility Act — see our accessibility audit. For the general rundown of what any of these audits cover, start with our UX audit services page, or browse example audit findings to see the kind of issues we flag in practice.
What it costs
The initial website audit is free. If you'd like our team to help implement the fixes, that follow-on work is scoped and quoted separately, based on what you need.
Frequently asked questions
Do you audit checkout and other e-commerce flows?
Yes — checkout, cart, and product pages are exactly the kind of conversion-critical flow this audit is built for. Tell us which flow matters most and we'll focus there.
Can you audit a site that isn't live yet?
Yes. A staging URL works, along with a login if the site is gated — we just need something we can actually click through.
Do you test page speed?
We look at how loading and layout shifts affect the experience — a button that moves as someone taps it, a page that looks ready before it is — rather than handing back a Lighthouse or PageSpeed score on its own.
Does this cover mobile web as well as desktop?
Yes, we check how your site behaves in a phone browser specifically. If you have a native iOS or Android app rather than a mobile website, our mobile app UX audit covers app-specific patterns instead.
What if my site runs on a page builder or CMS I can't easily change?
That's fine — we review what a visitor actually experiences, not the underlying platform, though we'll note where a fix is limited by the tools you're on.
Ready for a free, no-obligation look at your website?
Book a slot and send your URL. We’ll review navigation, forms, checkout and speed before we meet, then walk you through the PDF report — completely free.
Book your free website audit